# Storyprompt Help Center

> Help center for StoryPrompt

## Collect

- [How to Collect Your First Testimonial](http://help.storyprompt.com/en/articles/8926307-how-to-collect-your-first-testimonial.md)
- [How to Request a Testimonial Using Video](http://help.storyprompt.com/en/articles/8926349-how-to-request-a-testimonial-using-video.md)
- [How to Upload a Video to Request a Testimonial](http://help.storyprompt.com/en/articles/8926415-how-to-upload-a-video-to-request-a-testimonial.md)
- [How to Request a Testimonial Using a Template](http://help.storyprompt.com/en/articles/8926545-how-to-request-a-testimonial-using-a-template.md)
- [How to Request a Testimonial Using Text](http://help.storyprompt.com/en/articles/8937253-how-to-request-a-testimonial-using-text.md)
- [How to Add a Welcome Video](http://help.storyprompt.com/en/articles/8937821-how-to-add-a-welcome-video.md)
- [How to Use a Script to Create a Video StoryPrompt](http://help.storyprompt.com/en/articles/8966186-how-to-use-a-script-to-create-a-video-storyprompt.md)
- [How to Change Your Background When Recording a Video](http://help.storyprompt.com/en/articles/8966774-how-to-change-your-background-when-recording-a-video.md)
- [How to Share Your Screen as a Prompt](http://help.storyprompt.com/en/articles/8967295-how-to-share-your-screen-as-a-prompt.md)
- [How to Use Voice Recording in Your StoryPrompt](http://help.storyprompt.com/en/articles/8967354-how-to-use-voice-recording-in-your-storyprompt.md)
- [How to Add Branding to Your StoryPrompt](http://help.storyprompt.com/en/articles/8967422-how-to-add-branding-to-your-storyprompt.md)
- [How to Add a Welcome Page to Your StoryPrompt](http://help.storyprompt.com/en/articles/8967496-how-to-add-a-welcome-page-to-your-storyprompt.md)
- [How to Add Multiple Prompts to Your StoryPrompt](http://help.storyprompt.com/en/articles/8974811-how-to-add-multiple-prompts-to-your-storyprompt.md)
- [How to Edit Your Contact Form Page](http://help.storyprompt.com/en/articles/8974847-how-to-edit-your-contact-form-page.md)
- [How to Edit Your Thank You Page](http://help.storyprompt.com/en/articles/8974822-how-to-edit-your-thank-you-page.md)
- [How to Change the Thumbnail of Your StoryPrompt](http://help.storyprompt.com/en/articles/8975097-how-to-change-the-thumbnail-of-your-storyprompt.md)
- [How to Retake Your StoryPrompt After Capture](http://help.storyprompt.com/en/articles/8975114-how-to-retake-your-storyprompt-after-capture.md)
- [How to Add a Time Limit to Your StoryPrompt Replies](http://help.storyprompt.com/en/articles/8975152-how-to-add-a-time-limit-to-your-storyprompt-replies.md)
- [What Is a Prompt?](http://help.storyprompt.com/en/articles/8975468-what-is-a-prompt.md)
- [How to Make Numerous Prompts Skippable](http://help.storyprompt.com/en/articles/8975514-how-to-make-numerous-prompts-skippable.md)
- [What Does 4 Prompts on a Template Mean?](http://help.storyprompt.com/en/articles/8975589-what-does-4-prompts-on-a-template-mean.md)
- [How to Burn Captions Onto Your Videos](http://help.storyprompt.com/en/articles/8975599-how-to-burn-captions-onto-your-videos.md)
- [How to End Your Recording Without Losing Eye Contact](http://help.storyprompt.com/en/articles/8975943-how-to-end-your-recording-without-losing-eye-contact.md)
- [How to Configure Your StoryPrompt](http://help.storyprompt.com/en/articles/9004757-how-to-configure-your-storyprompt.md)
- [How to Add Music to Your StoryPrompt](http://help.storyprompt.com/en/articles/8975638-how-to-add-music-to-your-storyprompt.md)
- [How to Edit Your Video Settings](http://help.storyprompt.com/en/articles/9004885-how-to-edit-your-video-settings.md)
- [How to Add Webhook and Workflow Settings](http://help.storyprompt.com/en/articles/9005205-how-to-add-webhook-and-workflow-settings.md)
- [How to Receive Responses at a Webhook](http://help.storyprompt.com/en/articles/8021219-how-to-receive-responses-at-a-webhook.md)
- [How to Request Star Ratings From Your Customers](http://help.storyprompt.com/en/articles/9009739-how-to-request-star-ratings-from-your-customers.md)
- [How to Ask Your Customers for Consent](http://help.storyprompt.com/en/articles/9009784-how-to-ask-your-customers-for-consent.md)
- [How to Collect Your Customer’s Contact Details](http://help.storyprompt.com/en/articles/9009828-how-to-collect-your-customer-s-contact-details.md)
- [How to Collect Custom Details From Your Respondents](http://help.storyprompt.com/en/articles/9009868-how-to-collect-custom-details-from-your-respondents.md)
- [How to Personalize Your StoryPrompts for Each Recipient](http://help.storyprompt.com/en/articles/6772242-how-to-personalize-your-storyprompts-for-each-recipient.md)
- [How to Add Buttons and Links to My Videos](http://help.storyprompt.com/en/articles/7038667-how-to-add-buttons-and-links-to-my-videos.md)
- [How to Find Your Respondent's Contact Details](http://help.storyprompt.com/en/articles/9031816-how-to-find-your-respondent-s-contact-details.md)
- [How to Share a StoryPrompt Link With My Customers](http://help.storyprompt.com/en/articles/7041765-how-to-share-a-storyprompt-link-with-my-customers.md)
- [How to Embed a Prompt onto My Website](http://help.storyprompt.com/en/articles/7041787-how-to-embed-a-prompt-onto-my-website.md)
- [How to Embed a Link Into an Email](http://help.storyprompt.com/en/articles/9037457-how-to-embed-a-link-into-an-email.md)
- [Do You Need to Download an App to Respond to a Video?](http://help.storyprompt.com/en/articles/7041783-do-you-need-to-download-an-app-to-respond-to-a-video.md)
- [Can You Share the Link as an SMS or on WhatsApp?](http://help.storyprompt.com/en/articles/7041794-can-you-share-the-link-as-an-sms-or-on-whatsapp.md)
- [How to Download Your Testimonials](http://help.storyprompt.com/en/articles/7041792-how-to-download-your-testimonials.md)
- [How Does My Client Respond to My StoryPrompt?](http://help.storyprompt.com/en/articles/7038529-how-does-my-client-respond-to-my-storyprompt.md)
- [How to Edit Your Video After It’s Produced](http://help.storyprompt.com/en/articles/9054226-how-to-edit-your-video-after-it-s-produced.md)
- [Can I Create a Testimonial From Scratch and Not Automatically?](http://help.storyprompt.com/en/articles/9060797-can-i-create-a-testimonial-from-scratch-and-not-automatically.md)
- [How to Add B-roll Into Your Video](http://help.storyprompt.com/en/articles/9064944-how-to-add-b-roll-into-your-video.md)
- [What Are Responses?](http://help.storyprompt.com/en/articles/7549388-what-are-responses.md)
- [How to Avoid Producing a Video Automatically](http://help.storyprompt.com/en/articles/9404974-how-to-avoid-producing-a-video-automatically.md)
- [How to Disable Scripts From Your Responses](http://help.storyprompt.com/en/articles/9874616-how-to-disable-scripts-from-your-responses.md)
- [How to Reposition Your Logo on Your StoryPrompt](http://help.storyprompt.com/en/articles/9564766-how-to-reposition-your-logo-on-your-storyprompt.md)
- [How to Disable AI Assist From Your Responses](http://help.storyprompt.com/en/articles/9874730-how-to-disable-ai-assist-from-your-responses.md)
- [How to Disable Replies](http://help.storyprompt.com/en/articles/9874740-how-to-disable-replies.md)
- [How to Upload a Recorded Video as a Response](http://help.storyprompt.com/en/articles/9887301-how-to-upload-a-recorded-video-as-a-response.md)

## Adding Workspaces

- [How to Create a New Workspace](http://help.storyprompt.com/en/articles/10174694-how-to-create-a-new-workspace.md)
- [How to Save Your Branding in a Workspace](http://help.storyprompt.com/en/articles/10174761-how-to-save-your-branding-in-a-workspace.md)
- [How to Add Team Members to Your Workspace](http://help.storyprompt.com/en/articles/10174897-how-to-add-team-members-to-your-workspace.md)
- [How to View and Update Your Billing Information](http://help.storyprompt.com/en/articles/10174989-how-to-view-and-update-your-billing-information.md)

## Showcase

- [What Is a Wall of Love?](http://help.storyprompt.com/en/articles/7109028-what-is-a-wall-of-love.md)
- [The Different Layouts for Your Wall of Love](http://help.storyprompt.com/en/articles/7110028-the-different-layouts-for-your-wall-of-love.md)
- [How to Add Branding to Your Wall of Love](http://help.storyprompt.com/en/articles/7110033-how-to-add-branding-to-your-wall-of-love.md)
- [How to Share and Embed My Wall of Love](http://help.storyprompt.com/en/articles/7110216-how-to-share-and-embed-my-wall-of-love.md)
- [How to Remove Closed Captions From Your Wall of Love](http://help.storyprompt.com/en/articles/7937260-how-to-remove-closed-captions-from-your-wall-of-love.md)
- [How to Add Reviews to Your Wall of Love](http://help.storyprompt.com/en/articles/7109041-how-to-add-reviews-to-your-wall-of-love.md)
- [How to Hide Dates From Your Wall of Love](http://help.storyprompt.com/en/articles/7937285-how-to-hide-dates-from-your-wall-of-love.md)
- [Can I Add Testimonials to My Shopify Store?](http://help.storyprompt.com/en/articles/7549399-can-i-add-testimonials-to-my-shopify-store.md)
- [If I Embed Videos on My Website and Then Downgrade, Will the Videos Remain?](http://help.storyprompt.com/en/articles/7041869-if-i-embed-videos-on-my-website-and-then-downgrade-will-the-videos-remain.md)

## StoryPrompt Plans and Pricing

- [Does StoryPrompt Offer a Free Trial?](http://help.storyprompt.com/en/articles/7041845-does-storyprompt-offer-a-free-trial.md)
- [Must I Add Credit Card Details for the Free Plan?](http://help.storyprompt.com/en/articles/7041847-must-i-add-credit-card-details-for-the-free-plan.md)
- [What Are the Different StoryPrompt Plans?](http://help.storyprompt.com/en/articles/7041856-what-are-the-different-storyprompt-plans.md)
- [Can I Upgrade My Plan as Required?](http://help.storyprompt.com/en/articles/7041862-can-i-upgrade-my-plan-as-required.md)
- [Does the Free Plan Allow Me to Add My Own Branding?](http://help.storyprompt.com/en/articles/7038679-does-the-free-plan-allow-me-to-add-my-own-branding.md)
- [How Do I Upgrade, Downgrade, or Cancel My StoryPrompt Account?](http://help.storyprompt.com/en/articles/7064760-how-do-i-upgrade-downgrade-or-cancel-my-storyprompt-account.md)
- [What Changes Are Made to My Videos if I Upgrade?](http://help.storyprompt.com/en/articles/7041866-what-changes-are-made-to-my-videos-if-i-upgrade.md)

## FAQs and Troubleshooting

- [How to White Label StoryPrompt](http://help.storyprompt.com/en/articles/6873085-how-to-white-label-storyprompt.md)
- [Is There a StoryPrompt Mobile App?](http://help.storyprompt.com/en/articles/7025205-is-there-a-storyprompt-mobile-app.md)
- [Why Do I Need Video Testimonials on My Website?](http://help.storyprompt.com/en/articles/8921742-why-do-i-need-video-testimonials-on-my-website.md)
- [How Do I Settle the Nerves of My Camera-Shy Clients?](http://help.storyprompt.com/en/articles/8922275-how-do-i-settle-the-nerves-of-my-camera-shy-clients.md)
- [How to Enable Push Notifications](http://help.storyprompt.com/en/articles/8181829-how-to-enable-push-notifications.md)
- [Troubleshooting Embedded StoryPrompts](http://help.storyprompt.com/en/articles/8442491-troubleshooting-embedded-storyprompts.md)
- [My Browser Is Unable to Access My Camera](http://help.storyprompt.com/en/articles/8576161-my-browser-is-unable-to-access-my-camera.md)
- [Do You Have Zapier Integration?](http://help.storyprompt.com/en/articles/7038714-do-you-have-zapier-integration.md)
- [Connect StoryPrompt to 5000+ Other Apps With Zapier](http://help.storyprompt.com/en/articles/6749667-connect-storyprompt-to-5000-other-apps-with-zapier.md)
- [How Does StoryPrompt Differ From Other Competitors?](http://help.storyprompt.com/en/articles/8921763-how-does-storyprompt-differ-from-other-competitors.md)
- [What's the Difference Between StoryPrompt and Loom?](http://help.storyprompt.com/en/articles/6933796-what-s-the-difference-between-storyprompt-and-loom.md)
- [How to Fix Double Scrollbars on Your Wall of Love](http://help.storyprompt.com/en/articles/8813440-how-to-fix-double-scrollbars-on-your-wall-of-love.md)
- [AI Assist Features: Video Summaries and Removal of Filler Words](http://help.storyprompt.com/en/articles/9203780-ai-assist-features-video-summaries-and-removal-of-filler-words.md)
- [How to Reset Your Password When Google Was Used](http://help.storyprompt.com/en/articles/9404956-how-to-reset-your-password-when-google-was-used.md)
- [What Are the Recommended Video Dimensions?](http://help.storyprompt.com/en/articles/9874603-what-are-the-recommended-video-dimensions.md)
- [How to Delete Your Entire StoryPrompt](http://help.storyprompt.com/en/articles/9874762-how-to-delete-your-entire-storyprompt.md)
- [How to Delete a Specific Prompt](http://help.storyprompt.com/en/articles/9887133-how-to-delete-a-specific-prompt.md)
- [How to Change Your Email Address](http://help.storyprompt.com/en/articles/9887161-how-to-change-your-email-address.md)
- [How to Edit a Contact's Information](http://help.storyprompt.com/en/articles/9887271-how-to-edit-a-contact-s-information.md)
- [Can I Move the Contact Form Page to the Beginning of My Prompt Sequence?](http://help.storyprompt.com/en/articles/11418901-can-i-move-the-contact-form-page-to-the-beginning-of-my-prompt-sequence.md)