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How to Request a Testimonial Using Video

The steps below will explain how to request a testimonial using a video. Recording your questions (or StoryPrompts) using video results in the respondent being more relaxed and comfortable recording their reply. And the results are more trustworthy and authentic.

To get started with StoryPrompt, go to Record your video.

When you are ready to begin recording, click on the red circle and after the countdown begin talking. You can also use a script or AI suggestions to help you.

When you are done, click the red circle or the space bar to end recording your video.

Once you have recorded add in the following settings.

  • Give your StoryPrompt a name – To recall at a later stage.

  • Add text overlay – Add text to capture your respondent's attention.

  • Select call to action - Here you can choose between Record your reply and Custom button. Record your reply allows your respondent to send you a video reply and custom button allows you to add a button onto the prompt, for eg to a calendar link. See custom links for more information.

  • Allow respondents to submit text replies - You can select this if you like. If selected, respondents will have the option whether to reply with text or video, or both.

  • Maximum duration of responses - This allows you to add a time limit onto responses. These range from 30 seconds to unlimited and differ per StoryPrompt plan.

  • Add title screen text – Add some text that will appear before the final video.

  • Retake - Allows you to retake your video.

Once you have added the above information, select Customize.

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