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How to Collect Your Customer’s Contact Details
How to Collect Your Customer’s Contact Details
Updated over a week ago

The Contact Form Page is where you will collect the respondent's contact details and ask for their consent.

To edit this page, go to Contact Form Page.

Contact Details

In this tab you can toggle the information you would like to collect on or off.

These include:

  • Collect contact details - This includes email and name.

  • Additional photos and videos - If toggled, the respondent will be able to upload photos and videos to be used as b-roll in the final video.

  • Headshot - This is an image of the respondent and is ideal for text replies.

  • Star rating - This will allow your customers to give you a star rating. See here for more information about adding a star rating.

  • Title - The respondent can add their job title.

  • Company name - The respondent can add their company name.

  • Phone Number - The respondent can add their phone number.

Please note name and email address will automatically be toggled to collect. We recommend keeping this toggled on as your replies will then be named.

You will then be able to find the respondent's contact details in the individual reply after clicking on their name.

Please see here for more information about how to create your own custom fields and check whether consent has been given.

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